We can delete negative YellowPages.com reviews from your business profile.
I’ll walk you through exactly how to manage and delete 1-star, 2-star, and 3-star reviews that are sullying your online reputation.
Learn more below or if you’re ready for personalized help, contact us for a quote.
- What is YellowPages.com?
- Why Should I Care About YellowPages.com?
- Can I Remove My Entire Business from YellowPages.com?
- Can A Business Delete Bad Reviews?
- Advantages and Disadvantages
- FAQ
- Final Thoughts
What is YellowPages.com?
YellowPages.com is an online business directory that originated from the print Yellow Pages phone book.
It provides listings for millions of businesses across the U.S., including names, addresses, phone numbers, hours of operation, and reviews.
The site functions like Google Business Profiles, Yelp, and other local business listing platforms.
What makes YP stand out is its name recognition and strong domain authority — meaning your YellowPages profile may appear in Google’s top search results whether you use the platform or not.
In the mid-90’s, Yellow Pages began their gradual transition from the traditional book to online.
In January 2019, they stopped printing physical copies.
The online version of the popular telephone directory features one thing the books never could—written customer reviews of businesses.
While it’s nice to see opinions, the online review system has a problem: There is minimal moderation on reviews, which makes it an easy target for abuse.
Any business can be targeted and their reputation damaged by false and/or negative reviews.
A Yellow Pages Historical Anecdote
When I worked in minor league baseball, we interviewed a woman for an advertising sales position with our team.
On her resume, it showed she worked for the Yellow Pages during the 1980’s.
This was when things were booming—everyone used the thick, soft cover bound guides to find local businesses.
“What was it like working there?” I asked.
“It was a very high-pressure environment,” she said. “We were commanded to upsell every advertiser to spend more than they did the year before. If we didn’t get them to spend incremental dollars year over year, we didn’t earn commission.”
She relayed that she, and most of her colleagues, got burned out pretty quick.
She only worked for them for a couple years.
Talk about a tough business.
Why Should I Care About YellowPages.com?
Negative online reviews can have a serious effect on your business’s reputation, especially when they show up on high-ranking platforms like YellowPages.com.
According to SEMRush, Yellowpages.com received over 4 million visits in October 2025.
Even though it may seem outdated, this directory still ranks prominently in search results and 1-star reviews can cost you leads, clients, and credibility.
Check out the screenshot below.
Who knows how many consumers have steered clear of this Los Angeles furniture store due to this single 1-star review posted way back in 2008.
The employee who worked there is probably long gone and yet the bad review is still hurting their business.
While most consumers do begin their search with Google, many business directories, including YellowPages.com, show up as the top results in local business searches.
That means even if no one visits YellowPages.com directly, they might still see your listing and the attached reviews right on Google’s first page.
This is especially true for brand name searches, i.e. a potential customer searches for your business+city.
Frequently, the business’s YP listing will appear and since people are curious, they click on the listing and read it.
When they do, you can kiss that customer goodbye.
That visibility means every review posted there, positive or negative, carries real weight.
According to BrightLocal’s review survey, over 98% of consumers read online reviews for local businesses.
Even a single 1-star review, especially if it contains false claims, can be enough to drive potential customers away.
That’s why it’s critical not to ignore your YellowPages listing, even if you assume your audience isn’t actively using the platform.
You might also like: Delete Yelp Reviews
Can I Remove My Entire Business from YellowPages.com?
In most cases, YellowPages.com will not allow you to delete your business profile entirely unless the listing was created in error or contains incorrect information.
If your business is actively registered, the listing will remain live, with or without your input.
That said, you can take some control by claiming your listing and requesting edits or removal of inaccurate info.
Here’s how to attempt removal or corrections:
1. Visit YellowPages.com and search for your business
2. Click on your listing, then tap the “Claim This Business” button. If you’ve already claimed your listing, go to Step 4
3. Sign up for an account and follow the prompts to verify ownership
4. Submit your request to make changes or remove inaccurate details
Unfortunately, if the listing contains real and verifiable data, YellowPages usually won’t delete it, but managing and optimizing it can help minimize damage.
Can A Business Delete Bad Reviews?
YellowPages.com does not let businesses unilaterally delete reviews — even if they are 1-star or clearly false.
However, a business owner can follow these steps to flag them:
- Log in to your business account
- Locate the unwanted review
- Click the “Flag” button next to the review
- Provide your email address and reason why you’re reporting the review (defamatory content, spam, false, etc.). Include evidence if you have it.
- Submit the form and wait for YellowPages moderators to review your request
Because YellowPages does not always act quickly, or at all, this process can take time and may not result in removal.
If that fails, you can hire us to get it taken down for you.
Advantages and Disadvantages
As you read this post, you might be wondering if it’s even worth it to have your business listed on Yellowpages.com at all.
Below are advantages and disadvantages:
Advantages:
- Strong domain authority boosts visibility in Google search results
- Helps with NAP consistency (Name, Address, Phone number) for local SEO
- As pointed out above, 4 million monthly visits to the site means you have the opportunity to showcase your services and get new leads
Disadvantages:
- Anyone can leave a fake or bad review, even competitors or anonymous trolls
- Reviews aren’t usually verified by moderators
- Flagging bad reviews rarely works to get them removed
- It can hurt your online reputation the negative Yellow Pages listing ranks in search engines
In short, a YellowPages listing is a double-edged sword.
It is helpful for SEO, yet risky for brand reputation if don’t take control of it.
FAQ
How many people in the United States use yellowpages.com each month?
Estimates suggest that YellowPages.com receives millions of visits per month. SEMRush data from October 2025 states that the site received 4.13 million visits.
Can I delete my business from yellowpages.com?
Business owners can’t fully delete a business profile unless it was created by mistake. They may only request updates or corrections.
What should I do if someone leaves a fake or malicious review on YellowPages.com?
Flag the review immediately and provide evidence that it’s false. Appeal directly to YellowPages support at 844-339-6334 if needed.
Does YellowPages.com have a policy for removing defamatory or inappropriate reviews?
Yes. Reviews that violate their content guidelines may be removed if they are flagged.
How much impact can a 1-star YellowPages review really have on my business?
A single negative review can influence potential customers. Losing just one customer per month can hurt your revenue. And you’ll never know how many actual customers you’re losing. So, it’s best to keep your profile up to date and get rid of any negative reviews that pop up.
Final Thoughts
YellowPages.com may not dominate online search the way it once did, but its listings still carry weight with search engine optimization.
If you’re facing damaging 1-star reviews on the platform, we can help you get them removed—permanently.
If you’ve flagged a negative review without success, reach out for a quote, so that you can take back control of your profile.