review sites for business - affordable reputation management

Top 289 Review Sites for US Businesses: 2024 Guide

The goal of this post is to assemble the web’s largest list of review sites for businesses.

Tailored exclusively for the United States market, this guide is an invaluable resource for business owners.

I put this list together by hand. It includes 289 business review sites.

The list is extensive and user-friendly, featuring sortable options, so you can select the review directories that make the most sense for you.

Where possible, I’ve included details on how to add your business.

I hope you find it helpful and welcome your feedback if you notice any errors.

  1. About The List
  2. The Web’s Largest List Of Business Review Sites
  3. Which Sites To Trust
  4. Advantages Of Adding Your Business To Review Sites
  5. Disadvantages Of Adding Your Business To Review Sites
  6. The Top Websites For Business Reviews – Any Category
  7. The Top Websites For Business Reviews – Niche Categories
  8. Tips & Advice
  9. FAQ
  10. Summary

About The List

I created this list manually by searching Google for things like “review sites,” “business review sites”, and “best list of review sites.”

I did a lot of copying and pasting from the results I found and dropped everything into Excel.

I cleaned up the list to make it easy to use and visited a large majority of the sites myself, in order to find the link where you can add your business.

Hopefully, this will save you some time.

The list contains these five headings:

  1. URL – sort by URL to alphabetize the list
  2. Add business – this is the exact link where you can add your business
  3. Category – sort by category to find the review sites that are best for your business
  4. Domain Authority – strength rating of website with 0 being lowest and 100 being highest
  5. Trust – our rating of whether you can trust the reviews on this site or not

The list only features sites where consumers can leave reviews based on their experience; it does not contain editorial review sites such as these popular ones:

  • Eater
  • Gayot
  • CNN
  • Motor Trend
  • Car and Driver
  • And many others

As review sites come and go, I welcome your comments on how it can be improved.

The Web’s Largest List Of Business Review Sites

To alpha sort any column, click the column header.

* See the explanation of each column header in the section above

URL
Add business
Category
Domain Authority
Trust*
2findlocal.com
Add your business
all
47
99consumer.com
Add your business
all
55
No
activediner.com
Add your business
restaurants
38
agingcare.com
Call 239-594-3230
senior care
68
Yes
allergyeats.com
Add your business
restaurants
51
alternativeto.net
Add your business
software
87
amazon.com
Add your business
consumer products
96
ambitionbox.com
Add your business
employers
39
No
angi.com (formerly Angie's List)
Add your business
home contractors
78
Yes
anzolomed.com
Add your business
plastic surgery
6
No
apartmentguide.com
Add your business
apartments
70
No
apartmentratings.com
Add your business
apartments
57
No
apartments.com
Add your business
apartments
72
No
aplaceformom.com
Add your business
senior care
62
appexchange.salesforce.com
Call 800-667-6389
software
92
autorentals.com
rental cars
32
avvo.com
Add your business
lawyers
75
No
ayearofboxes.com
subscription boxes
44
bark.com
Add your business
all
72
bbb.org
Add your business
all
91
No
beanhunter.com
Add your business
restaurants
47
beeradvocate.com
Click "Add a place"
restaurants
70
bestcompany.com
Add your business
all
54
No
bestlegitreviews.com
Add your business
all
25
No
bestprosintown.com
Add your business
all
37
No
bestveterinarianreview.com
veterinarians
19
biggerpockets.com
Add your business
real estate agents
79
Yes
bing.com
Add your business
all
94
birdeye.com
Add your business
all
53
No
bizapedia.com
Add your business
all
55
No
bizjudge.com
Email:info@bizjudge.com
all
12
No
biznet-us.com
Add your business
all
44
booking.com
Add your business
travel
94
Yes
botw.org
Add your business
all
55
brownbook.net
Add your business
all
62
buildzoom.com
Add your business
home contractors
60
No
buttermove.com
Call 720-724-7470
moving companies
5
No
cannawayz.com
Add your business
cannabis
20
No
capterra.com
Add your business
software
78
Yes
care.com
Add your business
senior care
80
carechanges.com
Add your business
senior care
18
careerbliss.com
Add your business
employers
74
No
carfax.com
cars
67
Yes
cargurus.com
Add your business
cars
71
No
caring.com
Add your business
senior care
66
No
carrentalexpress.com
Add your business
rental cars
42
cars.com
Add your business
cars
74
Yes
cataloxy.com
Add your business
all
39
chamberofcommerce.com
Add your business
all
64
checkbca.org
Add your business
all
36
No
checkbook.org
Add your business
all
58
choicereviews.org
all
37
citysearch.com
all
75
citysquares.com
Add your business
all
46
clutch.com
Add your business
all
41
Yes
clutch.com
Add your business
software
41
comparably.com
Add your business
employers
65
comparecamp.com
Add your business
software
53
comparisonshop.com
Add your business
all
25
Yes
consumeraffairs.com
Add your business
all
78
No
consumersadvocate.org
Add your business
all
56
No
coursereport.com
Add your business
software
61
No
crowdreviews.com
Add your business
software
44
cutaboverealtyagents.com
Add your business
real estate agents
13
cyberg.org
software
16
cylex.us.com
Add your business
all
45
dealerrater.com
Add your business
cars
56
No
delivery.com
Add your business
restaurants
60
demandforce.com
Add your business
medical
52
Yes
dentalinsider.com
Add your business
dentists
25
No
designrush.com
Add your business
digital agencies
55
Yes
dexknows.com
Add your business
home contractors
55
dexknows.com
Add your business
all
55
docsity.com
Add your business
professors
76
docspot.com
Add your business
medical
35
No
doctor-oogle.com
Add your business
dentists
34
No
ebusinesspages.com
Add your business
all
56
ecosystem.hubspot.com/marketplace/apps
Add your business
software
93
edmunds.com
Add your business
cars
83
Yes
Electricians.us
Add your business
electricians
1
expedia.com
Add your business
travel
90
Yes
expertise.com
Add your business
all
50
ezlocal.com
Add your business
all
56
facebook.com
Add your business
all
96
No
familyassets.com
Add your business
senior care
34
Yes
featuredcustomers.com
Add your business
software
48
No
feefo.com
Add your business
all
67
Yes
financesonline.com
Add your business
software
72
findalocalvet.com
Add your business
veterinarians
21
findatopdoc.com
Add your business
medical
54
findlaw.com
Add your business
lawyers
87
findmeglutenfree.com
Click "Add a business"
restaurants
51
findreviews.com
Add your business
all
22
Yes
findsubscriptionboxes.com
Add your business
subscription boxes
37
find-us-here.com
Add your business
all
44
findyourtrainer.com
Add your business
personal training
43
fitnesstrainer.com
Add your business
personal training
43
flooringreport.com
Add your business
home contractors
20
No
foodio54.com
restaurants
42
forrent.com
Add your business
apartments
64
foursquare.com
Add your business
all
92
No
freelistingusa.com
Add your business
all
43
fyple.com
Add your business
all
39
g2.com
Add your business
software
81
Yes
gartner.com
Add your business
software
91
getapp.com
Add your business
software
60
glassdoor.com
Add your business
employers
91
No
golocal247.com
Add your business
all
42
goodfirms.co
Add your business
software
56
goodreads.com
Add your business
books
93
No
google.com
Add your business
all
94
No
gradreports.com
Add your business
education
45
No
greatschools.org
Add your business
education
79
Yes
groupon.com
Add your business
all
91
grubhub.com (formerly Urban Spoon)
Add your business
restaurants
73
guildquality.com
Add your business
home contractors
49
Yes
happycow.net
Click "Add listing"
restaurants
71
healthcarecomps.com
senior care
23
Yes
healthgrades.com
Add your business
medical
71
No
hellosubscription.com
Add your business
subscription boxes
61
highya.com
Add your business
consumer products
54
Yes
homeadvisor.com
Add your business
home contractors
80
No
homelight.com
Add your business
real estate agents
59
No
homes.com
Click "Sign Up"
real estate agents
67
homestars.com
Add your business
home contractors
55
homewarrantyreviews.com
home warranty
39
Yes
hotelplanner.com
Add your business
hotels
63
Yes
hotels.com
Add your business
hotels
83
Yes
hotfrog.com
Add your business
all
58
hotpads.com
Add your business
apartments
70
hotwire.com
Call 866-381-3981
travel
66
houzz.com
Add your business
home contractors
90
No
hub.biz
Add your business
all
52
implantevolution.com
Add your business
dentists
12
No
indeed.com
Add your business
employers
91
No
influenster.com
Add your business
consumer products
77
No
inhersight.com
Add your business
employers
58
No
insiderpages.com
all
56
insure.com
insurance
63
judysbook.com
Add your business
all
50
Yes
kayak.com
travel
85
Yes
kbb.com
Add your business
cars
75
Yes
kununu.com
Add your business
employers
65
No
lacartes.com
Add your business
all
63
lawinfo.com
Add your business
lawyers
57
lawtally.com
Add your business
lawyers
60
No
lawyer.com
Add your business
lawyers
56
No
lawyerratingz.com
lawyers
36
No
lawyers.com
Email: steve.slade@martindale.com
lawyers
74
No
leafly.com
Add your business
cannabis
81
No
levelset.com
home contractors
46
Yes
local.com
Add your business
all
70
localpages.com
Add your business
all
39
localrehabreviews.org
rehab facilities
22
luxuryrehab.com
rehab facilities
27
luxuryrehabs.com
Add your business
rehab facilities
28
No
mamma.com
Call 310-736-4230
all
59
No
manta.com
Add your business
all
81
No
mapquest.com
Click "Claim Your Business"
all
89
Yes
martindale.com
Add your business
lawyers
75
No
menupix.com
restaurants
54
Yes
merchantcircle.com
Add your business
all
76
No
movers.com
Add your business
moving companies
51
No
moving.com
Add your business
moving companies
61
Yes
movoto.com
Add your business
real estate agents
69
mylocalservices.com
Add your business
all
29
mymovingreviews.com
Add your business
moving companies
51
Yes
mysubscriptionaddiction.com
subscription boxes
61
No
mythreecents.com
Call 844-612-8110
all
47
Yes
n49.com
Add your business
all
48
networx.com
Add your business
home contractors
57
No
newcars.com
Add your business
cars
48
nextdoor.com
Add your business
all
84
Yes
nicelocal.com
Click "claim your listing"
all
39
No
niche.com
Add your business
education
72
No
npino.com
Add your business
medical
41
No
omr.com
Add your business
software
65
opencare.com
Add your business
dentists
44
opendi.us
Add your business
all
41
opentable.com
Add your business
restaurants
85
No
orbitz.com
Add your business
travel
69
Yes
parkbench.com
Add your business
real estate agents
51
peerspot.com (formerly it central station)
Add your business
software
50
petinsurancereview.com
veterinarians
46
plasticsurgery.review
Add your business
plastic surgery
30
porch.com
Add your business
home contractors
81
No
priceline.com
Add your business
travel
72
professors.directory
professors
20
provenexpert.com
Add your business
all
64
Yes
ratebeer.com
Click "Add new place"
restaurants
74
ratemds.com
Add your business
medical
62
No
ratemyagent.com
Add your business
real estate agents
38
ratemylandlord.com
Add your business
apartments
34
ratemyprofessors.com
Add your business
professors
68
No
ratemyteachers.com
professors
56
rateyourprof.com
Add your business
professors
10
reach150.com
Add your business
all
44
No
realestatebees.com
Add your business
real estate agents
40
realpatientratings.com
Add your business
plastic surgery
26
Yes
realself.com
Add your business
plastic surgery
74
Yes
realtor.com
Add your business
real estate agents
89
Yes
recovery.org
rehab facilities
59
Yes
redfin.com
Add your business
real estate agents
82
Yes
rehab.com
rehab facilities
43
No
rehabs.com#REF!
rehab facilities
64
Yes
rehabs.org
rehab facilities
34
rent.com#REF!
apartments
66
rentalcars.com#REF!
rental cars
78
Yes
rentcars.com
rental cars
59
rentersvoice.com#REF!
apartments
25
repairpal.com#REF!
cars
63
resellerratings.com#REF!
all
64
No
revdex.com#REF!
all
24
No
reviewcentre.com#REF!
all
63
No
safesmartliving.com#REF!
security systems
48
No
seamless.com#REF!
restaurants
68
senioradvisor.com#REF!
senior care
54
No
seniorcare.com#REF!
senior care
45
No
sharecare.com#REF!
medical
74
No
shopping.masslive.com#REF!
all
85
showmelocal.com
Add your business
all
53
silverassist.com
Add your business
senior care
16
sitejabber.com#REF!
all
75
Yes
smartguy.com
Add your business
all
40
Yes
softwareadvice.com
Add your business
software
66
softwareadvice.com
Add your business
software
66
softwarereviews.com
Add your business
software
39
softwaresuggest.com
Add your business
software
55
softwaresuggest.com
Add your business
software
55
solarforyourhouse.com
Add your business
solar
11
solarreviews.com
Add your business
solar
61
solartribune.com
Add your business
solar
42
No
sourceforge.net
Add your business
software
93
sourceforge.net
Add your business
software
93
sprout24.com
Add your business
software
35
superlawyers.com
Add your business
lawyers
60
supermoney.com
Add your business
financial services
58
No
superpages.com
Add your business
all
70
No
switchup.org
Add your business
software
47
Yes
tacticalhyve.com
Add your business
guns
25
teamblind.com
Add your business
employers
63
theknot.com
Add your business
weddings
88
No
thumbtack.com
Add your business
home contractors
76
Yes
topdentists.com
Email: dentalexcellence@comcast.net
dentists
31
topplasticsurgeonreviews.com
plastic surgery
9
No
toptenreviews.com
Email: jennifer.oksien@futurenet.com
consumer products
84
topvet.net
Add your business
veterinarians
35
No
transportrankings.com
Add your business
moving companies
19
No
travelocity.com
Add your business
travel
68
Yes
trepup.com
Add your business
consumer products
56
tripadvisor.com
Add your business
travel
93
Yes
trivago.com
Add your business
hotels
75
Yes
trulia.com
Add your business
real estate agents
86
No
trustindex.io
Email: info@trustindex.io
all
33
No
trustlink.org
Add your business
all
45
No
trustpilot.com
Add your business
all
92
Yes**
trustradius.com
Add your business
all
71
tupalo.com
Add your business
all
57
ubereats.cm
Add your business
restaurants
2
uloop.com
Add your business
professors
62
upcity.com
Add your business
software
50
No
us.enrollbusiness.com
Add your business
all
52
usatopdentists.com
Call 912-600-3892
dentists
36
uscity.net
Add your business
all
41
us-info.com/en/usa
Add your business
all
19
usnews.com
Add your business
all
93
No
verifiedmovers.com
Add your business
moving companies
29
No
veterinarianreview.net
veterinarians
10
veterinarians.com
Add your business
veterinarians
32
vetratingz.com
veterinarians
26
viewpoints.com
Add your business
consumer products
61
vitals.com
Add your business
medical
66
No
wallethub.com
financial services
72
No
webmd.com
Add your business
medical
94
No
weddingvendors.com
Add your business
weddings
47
weddingwire.com
Add your business
weddings
72
No
weedmaps.com
Add your business
cannabis
82
No
whodoyou.com
Add your business
all
44
www4.studentsreview.com
Add your business
professors
50
wyl.co
Add your business
apartments
39
yahoo.com
Add your business
all
93
yellowbook.com
all
55
yellowbot.com
Add your business
all
56
yellowpagecity.com
Add your business
all
38
yellowpages.com
Add your business
all
87
No
yelp.com
Add your business
all
93
Yes
zillow.com
Add your business
real estate agents
90
No
zocdoc.com
Add your business
medical
73
Yes

** Trust Pilot offers paying clients the option to solicit reviews by emailing their own customer list. These reviews, which appear as “verified” on Trust Pilot’s website, can be manipulated.

The majority of reviews on Trust Pilot can be trusted, that’s why I marked this site as a “yes.”

Which Sites To Trust

In the chart above, you’ll see a column titled “Trust.”

If this column is filled with a “Yes,” it means this site has a higher level of trust.

If the column is filled with a “No,” it means you should not trust this site; take the reviews with a grain of salt.

If the “Trust” column is empty, it means we have not yet tested – we have no data on how trustworthy the site is.

Methodology Behind Our “Trust” Rating

The primary driver of whether a review site can be trusted is how easy is it to leave reviews, using a random email account.

Some sites allow consumer reviews to be posted easily using a GMAIL or OUTLOOK account, while others don’t.

Here’s a list of the factors we used to determine whether company reviews can be trusted.

      1. Fake reviews – whether or not a test account was able to post to the platform.
      2. Aggregator – whether the site allows reviews to be posted directly to the site, or pulls reviews from other platforms.
      3. Actual customer reviews – you must be an actual customer in order to leave reviews.
      4. Phone/text verification – some sites require you to verify your review by phone call or text. This is more difficult than email verification.
      5. Independent evaluations – some sites do not allow anyone to post reviews. All reviews are done by the site’s editors.
      6. Stick rate – A high % of reviews (whether by real people or by using a third party email account) do not stick live on the site. It’s hard to know whether sites with a “low stick rate” can be trusted. This is the case with Yelp reviews – a big percentage of all reviews get filtered.

I boiled down all of these factors into a simple “yes” or “no” trust rating to keep things simple.

Steps Review Platforms Can Take To Become More Trusted

Trust is everything when it comes to review platforms.

If all you have to do is create a bunch of free GMAIL accounts in order to post reviews on their site, then who can trust a site like that?

Here are some tips review platforms can take to increase consumer trust:

      • Check the IP address of the poster – only allow 1 review per IP.
      • Don’t allow reviews from free email accounts such as GMAIL, Outlook, Yahoo, etc.
      • Require a LinkedIn account in order to post a review. LinkedIn continues to take steps to eliminate fake accounts on its own platform.
      • Only allow paying customers to leave reviews.
      • Require proof of purchase receipt or a copy of an invoice.

Review platforms are constantly evolving to improve integrity, so if you see that our “Trust” information is not up to date, please let us know.

Advantages Of Adding Your Business To Review Sites

Here are the advantages of adding your business to as many review sites as possible:

Increased Visibility

Listing on a business review site places your business in front of a larger audience.

Improved SEO

Many of the review sites allow you to include a link to your website in your profile, so it helps improve your search engine optimization.

Improved Online Reputation

When someone Google’s your business, it’s possible that several of your listings will rank high, which helps to .

Collect Positive Reviews

All of the platforms listed allow your business to be reviewed. Simply collecting 1 or 2 5-star reviews on each platform can help your business further shine in Google search results, as those
star ratings are shown in the snippets.

Disadvantages Of Adding Your Business To Review Sites

While the advantages of adding your business to review sites are pretty strong, there are some disadvantages, including:

Negative Reviews

Exposure on review sites means your business is open to public feedback, which can include negative reviews. These bad reviews can hurt your online presence and deter potential customers.

Time/Money Commitment

It does take time to get listed on these sites. Whether you’re doing it yourself, or paying someone else, you’ll also have a financial commitment.

Risk of Unethical Practices

Some businesses might face unethical practices like fake reviews or negative reviews posted by rivals. This creates a brand new problem and once you’re on these sites, it will be hard to be removed. You’ll wind up hiring us to help you suppress the negative listings.

If you’re already dealing with a lot of negative online reviews, my advice would be to NOT add your business to any of these directories until you’re able to clear up the existing problems.

The Top Websites For Business Reviews – Any Category

Each of the eight business review websites below – and one to avoid – were chosen based on the following criteria:

  • Rankability: how commonly the review site appears on page one of Google search results
  • Domain Authority: the strength of the website’s domain
  • Lead Generation: the ability of the site to generate leads for your business

These review sites are generic – meaning any business can claim a profile and start collecting reviews, no matter what niche you’re in.

You’ll definitely want to supplement this list by adding your business to the top directories in your niche.

Google Business Profile

google is a top choice for business reviews

Claiming your Google Business Profile is crucial, especially for local businesses.

It enhances visibility on Google Search and Maps, allowing customers to easily find your location and contact details.

It offers a platform to showcase your products or services, respond to reviews, and gain insights on customer interactions, boosting your online presence and credibility.

According to a 2022 survey by BrightLocal, “87% of consumers used Google reviews to evaluate local businesses.”

Facebook Business Page

facebook business page is good for reviews

A Facebook Business Page increases your exposure to potential customers.

Not only will a Facebook business page appear high in search engines, but many people go directly to Facebook to find the products and services they need.

Facebook itself has said the “nearly 2 in 3 people on Facebook visit the page of a local business or event.”

Additionally, it facilitates direct engagement with customers, enhancing customer service, building trust, and fostering brand loyalty.

Yelp

yelp logo - reviews for businesses

Yelp is a bit of a double-edged sword.

The average rating for all businesses on Yelp is 3.77.

Compare that to an average rating for all businesses on Google of 4.4.

This means that Yelpers might be harsher critics or perhaps Yelp’s algorithm filters out more positive reviews.

Either way, people tend to have a love/hate relationship with Yelp.

If you feel Yelp helps you get business and you’re confident you can collect great reviews, than you should definitely claim and optimize your business on Yelp.

TrustPilot

trustpilot is good for reviews for businesses

Having a Trustpilot profile allows businesses to collect and display customer reviews, enhancing credibility and trust among consumers.

73% of US consumers “agree that a good TrustPilot score makes them more likely to trust a brand.”

Reviews on Trustpilot can significantly influence purchasing decisions, improve online presence, and provide valuable feedback.

Better Business Bureau

bbb is a trusted review website for businesses

I know what you’re thinking, “Isn’t the BBB old? Does it even matter anymore?”

Well, my answer is, “Yes.”

If you’re looking to collect online business reviews that consumers, especially older ones, still trust, the BBB is the way to go.

You don’t need to pay for BBB accreditation when you claim your Better Business Bureau listing.

What’s more, “BBB” or “better business bureau” is a common prediction in Google Autocomplete when you search for a business.

That’s an important indicator of consumer search patterns and how much people still rely on BBB reviews.

Glassdoor

glassdoor employer review website for businesses

While Glassdoor is employee focused, it’s on this list of top business review websites for two reasons:

  1. Glassdoor has a domain authority of 91 out of 100 – it ranks well on search engines
  2. Job seekers use Glassdoor 86% of the time to research a business before they apply

Glassdoor and Indeed (next on our list) offer business reviews from the viewpoint of the employee, which can also influence consumers.

Employee reviews providing insight into company culture and workplace conditions, which are critical for attracting talent and maintaining a positive employer brand.

Indeed

indeed employer review website for business

Also with an impressive domain authority of 91, Indeed is often considered more important than Glassdoor for business reviews due to its extensive job listing database and broader audience reach.

It offers a comprehensive platform for job seekers, combining employer reviews with job postings, which provides a holistic view of companies for potential employees.

Whether you have one employee or thousands of employees, I recommend you claim and optimize your business profile on Indeed.

SiteJabber

sitejabber review website for business

SiteJabber sets itself apart from other business review platforms by focusing on consumer protection, offering a unique blend of genuine customer reviews and scam alerts.

Its verification process ensures authenticity, fostering trust and reliability, and it provides businesses with tools to engage with reviews, enhancing customer service and reputation management.

Yellow Pages

yellow pages is a top site for business reviews

YellowPages.com remains important for small business owners as it offers a trusted directory platform for local businesses, enhancing their visibility to potential customers.

In a 2024 survey by Statistic, 12% of consumers used YellowPages.com to conduct research on a local business.

While this pales in comparison to Google (81%), Yelp (59%), and Facebook (49%), it’s still a significant chunk.

Yellow Pages is particularly valuable for reaching local audiences, improving SEO, and providing reliable contact information, making it an essential tool for businesses targeting community-based clientele.

Beware though, Yellow Pages remains as one of the more aggressive companies who will call you and try to sell you on their paid advertising.

Consumer Affairs

consumer affairs logo

I’m only listing Consumer Affairs here because I DON’T want you to claim a profile on this site.

Despite the same Statistica survey mentioned above sharing that Consumer Affairs came in at 21% , I feel this site can hurt your online reputation, more than help.

It’s not the highest regarded of customer review websites, as ratings on BBB, TrustPilot and even it’s own website are not impressive.

As well, a Truth In Advertising article points out that Consumer Affairs has been “challenged twice about its rating practices.”

The site has faced a RICO complaint and scrutiny over review manipulation by its paying members.

Don’t be misled by their outstanding rating on G2: they are a paying partner.

The Top Websites For Business Reviews – Niche Categories

Apartments

Tips & Advice

Scrape vs. Manual Add

Some review sites “scrape” other web directories, meaning your business will be listed on them even if you didn’t add it yourself. I recommend using the search function on each review site to see if your business is already listed. Otherwise, you run the risk of creating a duplicate listing. While duplicates aren’t the end of the world, it’s cleaner and more professional to have one listing per site.

Trustworthiness

Whenever I see a site that says “…reviews you can trust,” I feel like I can’t trust them. Sites that allow for reviews to be added easily are less valuable, in my opinion. While this can be an advantage, because you can easily add a lot of positive customer reviews using multiple email accounts, the lack of trustworthiness can mean they won’t rank as well on Google.

A Salesman May Call

You can expect to hear from a salesperson when you add your business to some of these sites. Yellow Pages, for one, has historically been very aggressive at trying to get businesses to pay for a preimum listing. I would never pay for any premium listing, unless you feel it can drive sales. If you do decide on a premium listing, limit it to 1-3 months until you know you’re getting ROI. Don’t commit to year long packages.

Free Review Sites vs. Paid Listings

Most of these review sites allow for free listings and this can change at any time, as they change the way they operate. I don’t recommend paid listings, but see my note above under “A Salesman May Call.”

Completely Fill Out Your Listing

Fill out your listing completely. If the review site gives you the opportunity to add a description or images, do it. Don’t leave any fields blank.

Be Consistent With NAP

In addition to review collection, these business listings also count as citations toward your local search results. List your business name (N), address (A), and phone number (P) the exact same way, including punctuation on every single website.

Jumpstart Your Reviews

I recommend getting 1-2 5-star reviews on each platform you sign up for because these stars can appear in the snippet below the listing in Google search results. This helps improve your online reputation and also helps differentiate you from competitors who haven’t taken the time to get any reviews.

Local Newspapers

If you’re a local business, check your local online newspaper and magazine websites, as many offer you the opportunity to claim your business. .
Plus, these websites are generally very strong, so a listing on them may rank really well in Google.

FAQ

What are business review sites?

Business review sites are online platforms where customers can browse reviews and ratings about businesses and their services or products.

Why are business review sites important?

These sites influence consumer decisions, impact online reputation, and can affect local SEO. Positive reviews can attract more customers, while negative reviews offer feedback for improvement.

How should businesses respond to negative reviews?

Very carefully! Do it professionally and promptly. Acknowledge the issue, apologize if necessary, and offer to resolve the problem. Remember that everyone else can see how you handle it, since your interaction is online.

Can a business remove negative reviews from a review site?

Generally, businesses cannot remove negative reviews unless they violate the site’s policies. However, businesses can report fraudulent or inappropriate reviews to the site for potential removal. We also offer a variety of review removal services. Reach out to us if you have a negative review you want removed and we can let you know if it’s possible.

How can I get more reviews?

Businesses can encourage reviews by asking customers directly, sending follow-up emails, or using QR codes. Make the process easy for consumers and include the exact link where the review can be left. We offer review management services, if you need help.

Are paid review management services worth it?

Paid services can help you manage and respond to reviews, improving online reputation. Some softwares allow you to funnel potential negative reviews back to you, so you can address it, before the review hits the web. I’ve spoken with many business owners who feel paid review services don’t help them get more reviews, so choose carefully.

How do business review sites affect SEO?

Reviews can improve local search engine rankings, especially for local businesses. Positive reviews can enhance visibility and credibility in search results. Each listing is a citation, which also helps your ranking.

What should a business do about false or malicious reviews?

If a review is false or malicious, businesses should report it to the review platform for review and removal. Provide evidence that the review is fraudulent or violates the site’s guidelines.

Can businesses add or update their information on review sites?

Yes. Most business review sites allow businesses to claim their listings and update information such as address, contact details, business hours, and photos. Look for a contact form or text chat on the website, if you need to reach out for help.

How can I monitor my business’s reputation on review sites?

Regularly checking their profiles, setting up alerts for new reviews, and using reputation management tools can help businesses stay informed about what customers are saying.

What is the most trustworthy business review site?

Google search this question and you’ll find lots of opinions on which site is the most trustworthy. Even though Yelp, Google Reviews, TrustPilot, and Better Business Bureau are generally considered reliable sources for consumer opinions, each of these platforms has flaws in their methods for collecting customer reviews. Despite this, Yelp reviews are probably the most reliable.

What is the best business site to get reviews in?

Since Yelp, Google, TrustPilot, and BBB are the most widely known online review sites, they’re also the best places for a business owner to get reviews.

Where can I find unbiased product reviews?

The best places to find unbiased product reviews are on sites such as G2, that require the reviewer to login using a LinkedIn account. Since you can’t submit a review with any old GMAIL account, the higher bar of entry means it’s more likely the site contains authentic reviews, i.e. from a real person.

Where can people review my business?

People can review your business on any of the business review sites list mentioned above. Once you signup for a profile on these business review websites, your clients can begin to write reviews on them.

What is the best way to check out a business?

The best way to check out a business is to read the customer feedback on any of the review sites where that business has a listing. Filter the reviews and focus on the 2-star, 3-star, and 4-star reviews. Those are often the best quality. I use this method whenever I’m reading Amazon customer reviews.

Should I collect reviews on my own website?

Collecting customer reviews on your own website is a great idea because it gives you control over which reviews you publish. Just know that savvy consumers are going to know that, too 🙂

Summary

This comprehensive blog post aims to provide the largest, most useful list of business review sites specifically for the U.S. market.

The list was compiled by hand and involves extensive research and verification, resulting in a resource featuring over 200 business review sites.

It’s designed to be highly user-friendly.

I recommend weighing the advantages and disadvantages of listing your business on as many online review sites as you can.

Then create a system to collect customer reviews on the review platforms that are ranking highest. My rule of thumb is to go for as many listings as you like, especially if you already have a great rating on sites like Google and Yelp.

I hope you find this resource valuable enhancing your business’s online presence and reputation.

If you need review management services, we can help. Just reach out.

Are there any sites I’ve missed? Is there any information on the list which is not accurate?

Please let me know, so I can keep this resource up to date.