Remove Negative WebMD Reviews - Affordable Reputation Management

Negative WebMD reviews can damage your online reputation, patient trust, and search rankings.

We can pinpoint and remove individual negative WebMD reviews that are hampering your overall rating – simply contact us for a quote.

In this guide, I’ll walk you through the most effective strategies for removing or minimizing the impact of these reviews.

What Is WebMD?
How Bad WebMD Reviews Affect Your Online Reputation
6 Methods To Remove Negative WebMD Reviews
FAQ
Summary

What Is WebMD?

WebMD is one of the most visited health information platforms online, offering medical content, symptom checkers, and a directory of healthcare providers.

Patients rely on it not only for health advice but also to find and evaluate doctors before making an appointment.

Profiles are typically created without the physician’s direct involvement, based on publicly available data and aggregated user reviews.

Because of its high domain authority and traffic, WebMD provider profiles rank near the top of Google search results.

This visibility means that any negative review published on your WebMD page has the potential to significantly influence a patient’s first impression of you or your practice.

How Bad WebMD Reviews Affect Your Online Reputation

Bad reviews on WebMD do more than hurt your ego—they damage your credibility, cost you new patients, and lower your internet profile.

A 2020 survey reveals that 90% of patients use online reviews as a key factor when choosing a healthcare provider.

If your WebMD page contains one-star ratings, harsh feedback, or even fake reviews, potential patients may skip over your practice entirely – and you’ll never even know.

Negative WebMD reviews also affect your Google search visibility.

When users click on and engage with WebMD listings, Google sees this as a sign of relevance and keeps your profile highly ranked.

This means bad content sticks—unless you act.

Unchecked reviews can snowball, drawing attention from media outlets, competitors, and even malpractice attorneys in extreme cases.

In addition to patient impact, negative reviews can affect staff morale, recruiting efforts, and referral partnerships.

You might also like: Remove Negative Healthgrades Reviews

If your online reputation paints a skewed picture of your practice, it becomes harder to attract top-tier talent or maintain professional relationships.

That’s why it’s critical to address WebMD reviews strategically and proactively.

6 Methods To Remove Negative WebMD Reviews

There are seven approaches to removing or minimizing the impact of bad reviews on WebMD, depending on the situation.

Here’s a breakdown of the most effective tactics:

#1 Report the Review to WebMD

If a review violates WebMD’s content guidelines—such as by including profanity, personal attacks, privacy violations, or promotional content—it may be eligible for removal.

You can do this yourself and it only takes a few minutes.

Click “Report Abuse” next to the review and follow the prompts to flag it.

I know you might have an emotional response, but it’s critical that you remain professional in your explanation.

Be sure to cite the specific guideline the review violates.

#2 Escalate to WebMD Support

If flagging a review doesn’t work, you can escalate your case to WebMD support.

Email help@webmd.com or support@medscape.net with the review link, your profile URL, and a detailed explanation.

You can also submit a formal request through WebMD’s Customer Care Portal.

#3 Reach Out to the Reviewer

If you recognize the reviewer and believe their complaint is based on a misunderstanding, consider reaching out privately—never publicly, due to HIPAA restrictions.

With any luck, you might be able to resolve the misunderstanding.

Then, when the time is right, ask the patient to update or remove their review.

I recommend being super nice when you do this and consider this template when requesting the change:

Hello [patient name],

I’m glad we were able to resolve our misunderstanding.

If you would be so kind, I would sincerely appreciate if you’d consider updating the review on WebMD, as it would really help support my practice.

I value your feedback and look forward to working with you in the future.

Warm regards,

[Doctor name]

Make sure to keep all communication HIPAA-compliant and respectful.

#4 Use Reputation Suppression Services

In many cases, reviews cannot be removed—but they can be removed and/or buried.

Above, we address our review removal process, and timeline.

This is a bonafide way to get rid of bad reviews on WebMD

In the event review removal is not possible, you don’t pay.

In that were the case, another option is suppression – this will push your entire WebMD profile off of Google page one where hardly anyone will see it.

Our reputation management service is affordable and makes you look like a rockstar online.

The positive online content and profiles we create will outrank your WebMD page in search results.

This SEO-driven strategy ensures that negative reviews are seen less often—or not at all—by potential patients.

#5 Request Full Profile Removal

If you are retired or facing legitimate safety or privacy risks, WebMD may agree to remove your entire profile.

Follow these steps to request profile removal:

Visit WebMD’s doctor listing update form
Select “Physician Directory Listing”
State that you are requesting profile removal

Include your NPI, full name, profile link, and justification.

#6 Consider Legal Action for Defamation

In rare but severe cases—such as fake reviews alleging criminal activity, malpractice, or harassment—you may need to take legal action.

Contact a defamation attorney who can issue a cease-and-desist letter or file a lawsuit to obtain a court order forcing removal.

This route is time-consuming and costly, but necessary for egregious false claims.

FAQ

How do I get a WebMD review removed?

Flag the review for violating content guidelines, and if that fails, escalate to WebMD support or consider legal and SEO suppression strategies.

How do I remove my profile from WebMD?

You can request removal only if you’re retired or facing serious privacy or safety concerns, and you must submit documentation directly to WebMD support.

Can doctors delete bad WebMD reviews?

No—only WebMD or the original reviewer can remove a review, but doctors can request deletion or hire Affordable Reputation Management to remove or suppress it in search results.

Summary

WebMD is a powerful platform that shapes public perception of medical professionals.

One negative review can have long-lasting consequences.

While doctors can’t delete reviews directly, there are practical and legal avenues for removal or suppression.

Whether it’s reporting, outreach, legal intervention, or online reputation management, we help you regain control of your reputation.

We specialize in cleaning up unfair or fake reviews from platforms like WebMD.